General Policies

Courtesy Information and Studio Policies

Making the Most of Kindermusik Classes

Plan to arrive about 10 minutes early for class. Arriving a little before class provides time for your child to settle in to the musical environment as they prepare to enjoy exploring instruments, reading books, or listening to music. We do request that toys, juice cups, and pacifiers be kept out of sight, and that snacks be finished prior to class. If you must feed your child (with the exception of nursing and bottle feeding), please do so in the lobby. Be sure to dress comfortably (caregiver and child). Parents should bring a blanket for all children 12 months and younger for use during class.

During class, the most important thing you can do for your child is to be an active and patient role model. It is not uncommon for a child to attend several classes before feeling comfortable in class. Don?t be discouraged?what a child is absorbing in class is often evidenced in the comfort of the home environment rather than in a certain level of participation in class. The understanding and consistency of the parent or caregiver in class and at home is key to facilitating musical learning and growth.

I love for parents to visit with one another before or after class, but not during class time, please! ☺ When you are an active, focused, enthusiastic participant in the class activities, your child will model your actions and focus more fully too.

You and your child will enormously benefit from the Kindermusik experience, especially if you make active use of your At Home Materials. Frequent reinforcement at home throughout the week makes all the difference in a child?s comfort and participation in the classroom.

Free Visits

At certain times throughout each session, I am happy to schedule a free visit in one of my classes. Please call for availability.

Register Early/Pro-rated Tuition

Although you may join our classes at any time, please register early since class sizes are limited and to ensure your home materials are ordered before the start of class. If you enroll after the semester begins, tuition can be pro-rated accordingly.

Registration

Registration must be completed online before the first day of class. In order for you to receive materials the first day of class, you must pay your deposit at least two weeks before the start of class. Payment of the tuition balance is due the first day of class.

Refunds

Tuition refunds or credit vouchers may be given if there are extenuating circumstances requiring withdrawal from class. All refund requests will be considered on an individual basis. The cost of materials and a $10 processing fee are non-refundable.

Make-up Classes

Your commitment and consistency in coming to class is vital for your child to receive the most benefit from Kindermusik. Each family is allotted 3 make-up classes for 15 week sessions and 2 for 8/10 week sessions to be completed by the end of the semester. Credits and refunds will not be given for any unattended classes or for an unfinished semester (except for extenuating circumstances). You are financially responsible for the entire class tuition amount and any home materials that you requested or ordered. To schedule a make-up class, please call NeShea at 321-287-8413.

Disruptive Behavior

Children make all kinds of sounds during the class. We call it vocalizing. However, if the child is really upset and is distracting the class, your teacher may ask you to take him/her outside for a hug and some reassurance and come back in as soon as she/he is ready. Please do not hesitate to ask questions if you are unsure what to do when your child is upset. We have all been there!

Health and Safety

If your child is running a fever of 100 or higher, please refrain from bringing him/her to class. All toys and instruments are regularly cleaned with a diluted bleach solution and antibacterial wipes. Please feel free to clean any instruments or toys as needed or as you see fit. Antibacterial wipes are available for your convenience. Hand sanitizer is also available and encouraged to be used by you and your child upon entering and leaving class.

Studio Refund Policy
Deposits are not refundable, but tuition and materials fees are refundable if we are notified in writing or by email 2 weeks prior to the start of the class.

We promise to respect your privacy. We do not sell, rent, loan or transfer any personal information regarding our customers or their children to any third parties. Any information you provide about yourself or your children is held with the utmost care and security and will not be used in ways to which you have not consented.

Information gathered on our web site is collected and used by us and Kindermusik International. We will not collect any personal information about adults or children except when specifically and knowingly provided by them. If we collect any personally identifiable information about children, we will first obtain their parents' consent. Examples of personally identifiable information include full name and birth date.

Use of Information

Information collected by us is used internally by our authorized individuals for three main purposes. First, we may collect information for improving our site by seeing which areas, features, and products are most popular. Second, we may collect information in order to personalize the site for our customers. Third, we may collect personal information from visitors who request additional information about Kindermusik or our studio, a Free Preview Class Coupon, or who choose to register for classes online.

We hope that you will want to provide information about yourself, because it will make your experience here more valuable to you. If you are comfortable sharing some basic information, you will receive enhanced services that are impossible to offer to anonymous users. Examples of such services may include email notices of special and discounted items, e-newsletters, and special mailings related only to this studio. In addition, you may choose to receive occasional emails from Kindermusik International, including free developmental activities and special offers.

On occasion, we may also share non-personal, summary information regarding our customers with unrelated third parties (for example, we may publicly disclose the aggregate number of registered users of our web site). However, we will not share any personal information about any particular customer.

Security

Registering for class online is a completely safe experience!

We use SSL (Secure Sockets Layer)--the highest standard in online encryption technology--to ensure that your personal and credit card information remains secure. SSL encryption allows you to register with confidence, knowing that only you and Kindermusik have the ability to access your information.

Keeping customer information private and secure is a top priority.

Whenever you access a secure page on our site, the information you send is immediately encrypted for your protection. There are two simple ways to see if you are on a secure page:

Look at the URL (website address) in your browser. If you are connected to a secure server, the URL will always begin with "https" rather than "http."
Most browsers display an icon that indicates whether or not you have a secure connection. Look for the unbroken key or closed lock icons in the bottom left or right corner of your browsers.

with Neshea Thompson
Home	About Kindermusik	Classes	Staff	Find Us	Register